Return Policy

We want you to feel absolutely comfortable buying your Emily C® necklace. If you need to return it for any reason, we accept undamaged merchandise within 30 days. Please just contact us for a return authorization number, either through the website or by emailing us at inquiries@emilyc.com. We will process your refund within 10 business days after receiving your necklace.

When we issue refunds, the credit card merchant keeps a portion of the purchase. Rather than raising our prices across the board to account for this, returned items will be refunded their original purchase price minus a 2.5% deduction to partially cover these costs.

In the case of international or expedited shipping, the cost of shipping will not be refunded.

Our return policy does not apply to custom pieces- any custom jewelry is final sale.