We want you to feel absolutely comfortable buying your Emily C® necklace. If you need to return it for any reason, we happily accept undamaged merchandise within 30 days, no questions asked. Please just contact us for a return authorization number, either through the website or by emailing us at firstname.lastname@example.org. We ask that if possible, you return the necklace in the original packaging. Also, we are always trying to improve our designs: if you're comfortable telling us why you're returning it, we would love to know!
We will process your refund within 10 business days after receiving your necklace. In the case of international or expedited shipping, the cost of shipping will not be refunded.
Our return policy does not apply to custom pieces- any custom jewelry is final sale.