2020 Holiday Shipping - Our Guarantee

Our distributor, USPS, FedEx and UPS are experiencing unprecedented delays due to volume of packages and restrictions and health impacts related to COVID-19 (you can read a bit more about that here).

We at Emily C have our hearts in our throats a bit this holiday shipping season, as we cherish being a special and meaningful part of your gift giving tradition, but we are completely reliant on these organizations to get our necklaces to their recipients.

We cannot control whether orders placed now will arrive by Christmas. However, based on our best information at this time, we expect that most orders placed by midnight PST on Monday December 21st, via our FedEx Overnight option, to US addresses, will arrive in time for Christmas.

We want to encourage you to purchase your holiday gifts from us, so here is our guarantee: if you place your order by midnight PST on Monday December 21st, using our FedEx Overnight option, to a valid US address* and it does not arrive before December 25, we will refund your shipping fee.

*Please note- FedEx does not deliver to post office boxes, and we are unable to offer this money back guarantee for shipping address located in Alaska or Hawaii.

We are hoping that the shipping companies are able to efficiently work through the high volume without sacrificing health precautions or the safety of their workers, and deliver all of your orders in time for Christmas.

Thanks for your patience and understanding. We believe that the perfect gift is worth waiting for, and feel confident that once your new necklace is in hand, it will be more than worth the wait.